HomeWhat's NewPress ReleasesNewsletterPlant TourCustomer ServicePrepressPressroomFinishingMailing/FulfillmentDirect MailMailing Made SimpleMailing TerminologyDirect Mail PricingDigitalSoftware/HardwareFile TransferTips & TricksQuotes & ProofsGet a QuoteView a ProofFormsSamplesAbout UsHistoryLocationContact UsEmploymentAwardsMaking a DifferenceLinks
AUBURN PRINTERS
Plant Tour | Customer Service | Prepress | Pressroom | Finishing | Mailing
  
Customer Service
  
     
Auburn Printers provides a team of sales and customer service representatives to assist you every step of the way, maximizing the effectiveness and success of your project. From providing technical assistance in planning your job, fast estimates, file preparation tips and proof approvals, to shipping your completed job, you will find our sales and customer service representatives flexible, accessible, reliable and knowledgeable. Making you look good makes us look good, and who doesn't want to look good?   Customer Service
Flow Chart  

To the left is a flow chart to give you an idea of how a job is processed through Auburn Printers. The first step is that the customer supplies a file to a Sales/CSR representative, who either gives a quote to the customer or writes up a job ticket. Once we receive a file, it goes to prepress for preflighting. Once everything is correct with the file, it is scheduled into production. Our production team goes over the job with a fine-toothed comb. The job returns to prepress and we send it through to imposition. From there, a proof is made and given to the customer for approval. After approval, it gets plated and ready for the press. After it is printed, it shoots off to finishing for cutting, folding and anything else it may need.
 
 
Auburn Printers • 13020 Earhart Avenue • Auburn, California 95602 • Toll Free: 888.282 8764 • Local: 530.885.9674